Competencies
Competencies are predefined skills and abilities that are normally used in job analysis and performance appraisals. We use these competencies below as a standard towards our training and HR support. There are 41 internationally standardised competencies according to DDI . Note that each competency has a name, definition and some Key Actions. The Key Actions explain the functions that ideally should reflect in the job where this competency is used
 
Click on each competency to view the definition and related key actions.
  1. Adaptability
  2. Aligning Performance for Success
  3. Applied Learning
  4. Building a Successful Team
  5. Building Customer Loyalty
  6. Building Partnerships
  7. Building Strategic Working Relationships
  8. Building Trust
  9. Coaching
  10. Communication
  11. Continuous Learning
  12. Contributing to Team Success
  13. Customer Focus
  14. Decision Making
  15. Delegating Responsibility
  16. Developing Others
  17. Energy
  18. Facilitating Change
  19. Follow Up
  20. Formal Presentation
  21. Gaining Commitment
  22. Impact
  23. Information Monitoring
  24. Initiating Action
  25. Innovation
  26. Leading Through Vision and Values
  27. Managing Conflict
  28. Managing Work (includes Time Management)
  29. Meeting Leadership
  30. Meeting Participation
  31. Negotiation
  32. Planning and Organizing
  33. Quality Orientation
  34. Risk Taking
  35. Safety Awareness
  36. Sales Ability / Persuasiveness
  37. Strategic Decision Making
  38. Stress Tolerance
  39. Technical / Professional Knowledge
  40. Tenacity
  41. Work Standards