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Standard Operating Procedure (SOP) Consulting

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Standard Operating Procedure (SOP) Consulting
Standard Operating Procedure (SOP) Consulting
About Standard Operating Procedure (SOP) Consulting:
Standard Operating Procedures (SOP) and Quality Control are usually mentioned in the same breath. A SOP support overall Quality Control in an organisation. It also gives employees great insight and understanding of exactly how departments and processes fit in. The organisational business flow is thus simplified and on paper. The definition of a Standard Operating Procedure is "a detailed, logical and procedural written instruction for the purposes of uniformity and performance of a unit, department or function."
At a Glance
Name: Standard Operating Procedure (SOP) Consulting Location: Gauteng, National Methodology: The implementation of Standard Operating Procedures into an organisation has to be approached holistically. Often managers only create SOP's for one or two functions, causing potential dysfunction of organisation flow. Best practices suggest that SOP's are created from a customer's perspective, meaning that the SOP's are created from customers entering the premises or calling into the business, to sales, service and/or other operations. Creating SOP's from a customer's perspective also heightens customer awareness from employees which aid in greater customer awareness.
Tremendis Learning takes a strong consultive and support role in administrating and creating SOP's for your business. We interview appropriate key stakeholders, research business processes and investigates loopholes and areas for improvement. SOP's written by us are consistent in design and structure and fits in well with an organisational flow chart.
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